Dear Clients! Due to potential external threats to transaction security, we strongly recommend that you adhere to the following rules when converting electronic currency:
- Verify the recipient’s identity: Always confirm the identity of the person to whose details you intend to transfer funds. This can be done via a personal phone call or by requesting information regarding the counterparty’s wallet status through the payment systеm’s website;
- Double-check the “Account Number”: Be extremely careful when specifying the recipient’s account details. An error in this field may result in funds being sent to an unknown destination, making their recovery impossible;
- Avoid “Irrevocable” loans: Do not provide loans using irrevocable electronic payment systems. In such cases, the likelihood of encountering fraud increases significantly;
- Follow official instructions: If you are offered a payment method different from the one specified in our service instructions, decline the transaction and report the situation to our specialist. This also applies to payments for requests that you did not create;
- Do not process third-party funds: Do not transfer funds belonging to third parties through your own bank accounts. There have been instances where such operations, performed for a reward, led to the account holder’s unwitting involvement in financial crimes;
- Verify email information: Always cross-check any information received via email with our exchange office staff.
Important: Our service does not provide loans, does not borrow funds or offer interest, and does not accept donations. If you receive any suspicious messages sent on our behalf, please contact support immediately.
Service Restrictions
We care about your security and legal compliance:
- Currency Control: The website does not provide the possibility of crediting foreign currency to the accounts of currency residents of the Russian Federation.
- DFA (Digital Financial Assets): The website does not conduct operations with Digital Financial Assets (DFA) for individuals on the territory of the Russian Federation.
